- Award:
- Specialist Diploma
- Program location:
- Elkhorn Valley Campus, Fort Omaha Campus, South Omaha Campus
This diploma develops skills for working with customers and employees in business settings where extensive employee and customer interactions are critical.
Requirements for Customer Service Management diploma. - 27.0 credit hrs.
| Courses | Credit Hrs. |
|---|---|
BSAD 1600 Principles of Supervision
|
4.5 |
| BSAD 2100 Principles of Management
|
4.5 |
| HMRL 1010 Human Relations Skills
|
4.5 |
| INFO 1010 Customer Service Skills
|
4.5 |
| SPCH 1110 Public Speaking
|
4.5 |
| SPCH 1300 Interpersonal Communication | 4.5 |