- Award:
- Specialist Diploma
- Program location:
- Elkhorn Valley Campus, Fort Omaha Campus, South Omaha Campus
This diploma prepares students to work as customer service representatives for business and industry.
Requirements for Customer Service Representative diploma - 24.5 credit hrs.
| Courses | Credit Hrs. |
|---|---|
BSAD 1000 Introduction to Business
|
4.5 |
| HMRL 101B Strategies for Personal Success in the Workplace
AND HMRL 101C Strategies for Working with Others OR WORK 1400 Employability Skills
|
3.0 |
| INFO 1001 Information Systems and Literacy
|
4.5 |
| INFO 1008 Business Office Communications
|
4.5 |
| INFO 1010 Customer Service Skills
|
4.5 |
| WORK 1420 Interpersonal Communication Skills for the Workplace | 3.5 |