mission and resources

The mission of all departments within Student Instructional Services is to advance the College's strategic goals, support learning, enable scholarly endeavors, and improve institutional effectiveness by leveraging the information and technology resources of the College.

All staff should apply the following guidelines when interacting with customers:

• General Etiquette

• E-mail Etiquette

• "In Person" Etiquette

• Telephone Etiquette

• Voice Mail Etiquette

Practice the A.R.T. of customer service every day!

Tips for Customers Reporting Problems or Requesting Service