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Email Whitelist Instructions

Email Whitelist Instructions

As one of our potential scholarship recipients, we'd like to make sure you receive all communications through our office. To ensure our emails continue to reach your inbox, please add our email address to your address book.

Click the link(s) below to find step-by-step instructions for address book/contact list additions for some larger email service providers you might be using.

ISPs AOL, AOL Web Mail, Yahoo, Hotmail Live, Windows Live and MSN, Gmail, AT&T

Email Clients: Outlook 2003 (or higher), Mozilla Thunderbird, Blackberrys


AOL back to top

To make sure email gets delivered to your AOL inbox, you must add the email address or corporate domain of the sender to your Address Book or Custom Sender List.

  1. Click the "Spam Controls" link on the lower right side of your inbox screen.
  2. When the "Mail & Spam Controls" box appears, click the "Custom sender list" link.
  3. Choose the "allow email from [our email address]" option.
  4. Add lstepanek@mccneb.edu and scholarships@mccneb.edu then click "Add"
  5. Click "Save"

AOL Web Mail back to top

If using AOL web mail, replying to an email from us will automatically make sure email from our address will now be delivered straight to your Inbox.


Yahoo! Mail back to top

If you're not receiving email you are expecting, there are two things you can do:

  1. Use the "Not Spam" button in your Bulk folder.
  2. Create a filter to automatically send email from certain email addresses to your Inbox. This is the only way to really ensure delivery.

Report as "Not Spam"

  1. Check your Yahoo! Bulk folder
  2. If you see the email from us, highlight it and click "Not Spam"
  3. This does not guarantee that your mail will be delivered in the future, but it does help.

Create a Filter

  1. Click "Options" in the top right navigation bar
  2. Select "Mail Options" from the list that drops down
  3. Choose "Filters" located on the left side of the page
  4. Click the "Add" button on the Filters page
  5. Choose the field you want to match in the incoming message. For example, "header" or "to".
  6. Choose the criterion by which you want a match to be made, such as "contains"
  7. Enter the text string to compare. For example: from lstepanek@mccneb.edu and scholarships@mccneb.edu
  8. Choose the destination folder to which you would like the message delivered. For example: Inbox

Hotmail Live, Windows Live and MSN back to top

In the new Hotmail you must "Mark sender as safe" to enable hyperlinks even in text emails and images in HTML emails.

Entering the email contact in the address book or contacts no longer whitelists the sender.

To ensure messages from specific email addresses are not sent to your Junk Email folder, you can do one of two things:

  1. Check the "Junk" folder if you do not see an email from us in your inbox
  2. Click the "Mark as safe" link
  3. Add lstepanek@mccneb.edu and scholarships@mccneb.edu to your Safe List

Manually Add to Safe List

  1. Click "Options" in the upper right corner of your Hotmail screen
  2. In the Body of the page under "Junk e-mail" click the link "Safe and blocked senders"
  3. Click the link "Safe senders"
  4. Enter "lstepanek@mccneb.edu and scholarships@mccneb.edu"
  5. Click "Add to list"

Gmail back to top

To make sure email gets delivered to your inbox, you must add lstepanek@mccneb.edu and scholarships@mccneb.edu to your contacts list.

  1. Click the drop down arrow next to "Reply" in the upper right side of your inbox screen.
  2. Click the "Add us to Contacts List" from the list that appears.
  3. You will now see us appear under the link "Contacts" on the left side of the page.
  4. Click the link "Contacts" and the in the "Search Contacts" form field.
  5. Now you can select to move us to a contact list of your choice and edit any details.

Outlook 2003 (or higher) back to top

Because of the various email platforms that can work with Outlook, it is tricky to tell you how to receive all email to your Outlook inbox. We can tell you, however, how to make sure you can see all the emails you receive as they were intended to be seen - with images. If a contact is not in your address book or "Safe Sender" list, the images will not display.

To have HTML images display correctly, you can:

  • Change your automatic download settings
  • Add us to your address book
  • Add [our email address] to your approved sender list

To change settings:

  1. Right click on a non-displaying image in an HTML email
  2. Choose "Change automatic download settings" option
  3. When the popup comes up, uncheck the first box in the list that says "don't download pictures or other HTML content automatically"
  4. Click "OK"

To add sender to address book:

  1. Open our email
  2. Right click on the from address
  3. Choose "Add to contacts" option

To add lstepanek@mccneb.edu and scholarships@mccneb.edu to safe sender list:

  1. Right click on a non-displaying image in an HTML email
  2. Choose "Add the domain to the safe sender list" option

AT&T back to top

  1. Open an email message from us to add to your address book.
  2. Click on the "Save Address" link next to the "From Address.
  3. Check the "Add to Contacts" box and click "Save".

BlackBerrys back to top

  1. Scroll up to the message header
  2. Get to the field where our name is listed, click the Berry button and then click Show Address
  3. Select and copy lstepanek@mccneb.edu and scholarships@mccneb.edu to the clipboard
  4. Go into Address Book and find the us
  5. Select Save
  6. Click to edit it, and then click the Berry button to add another email address
  7. Paste it in and click Save

Mozilla Thunderbird back to top

  1. Click the Address Book button
  2. Make sure the Personal Address Book is highlighted
  3. Click the New Card button. This will launch a New Card window that has 3 tabs: Contact, Address and Other
  4. Under the Contact tab, copy and paste the "From" address,lstepanek@mccneb.edu and scholarships@mccneb.edu into the email dialogue box
  5. Click OK