New MCC Homepage
On Sept. 9, MCC launched a new, revised homepage for the web site. The revisions reflect a focus on easy access to information for students and employees. When you view the revised homepage, you will notice that there are two sections/pages. The first section/page has service to students as the focus, and the second section/page (click on 'community and staff') provides resources for employees and the community.
Many people throughout the college provided insight, ideas and creativity to develop the revised homepage, and many thanks to all who participated. Special thanks goes to the Internet Services staff, Marcel Erkens, Don Lukkason and Doug Pagel and Instructional Design Services staff member Jake Link for their expertise, creativity and teamwork.
IRS Email Scam Alert
If you receive an email from the IRS about the Making Work Pay tax credit, you should delete it. The email states retirees and employees can get the money paid directly into their bank accounts by clicking the enclosed link. Do not click on the link or enter your name and/or account information.
Two important facts about the email:
1. Retirees do not qualify for the tax credit.
2. The IRS does not discuss tax account matters with taxpayers via email.
Limited Parking at Fort Omaha Campus Through Winter
Parking on the south end of the Fort Omaha Campus and by Bldg. 21 and Bldg. 20 will be in short supply through the winter due to construction.
All persons checking out a College vehicle will be unable to leave their personal car at FOC 20 so the use of the parking on West Road or the lot adjacent to FOC17 is encouraged for this need.
This displacement of available parking will also move several custodial vehicles to the rear of Bldg. 10.
Sarpy Center Celebrates 10-year Anniversary
The Sarpy Center celebrated its 10th anniversary with cake and coffee during Welcome Week activities at the Center.
5th Annual Omaha Table Talk
The 5th Annual Omaha Table Talk event is scheduled for Thursday, Oct. 15, 2009. Omaha Table Talk will take place throughout Omaha and surrounding communities at homes and other designated sites. The purpose of Omaha Table Talk is to help improve race relations and increase the dialogue on issues impacting our community. This event is a way for people to learn about their neighbors and the challenges faced by other races and cultures. Trained facilitators will moderate the conversations around the table as participates share a meal together. Guests are asked to come with an open mind and a willingness to participate in this wonderful and sometimes powerful dialogue.
MCC will participate as a location site for the community at the Fort Omaha and South Omaha campuses. MCC students, staff and faculty are welcome to participate; however, MCC employees will be assigned to a non-MCC site so people can meet others from the community and share conversations.
MCC Cares Kicks Off Quarter
Each Friday during the fall quarter, Dave Horst's one-credit course MCC Cares will go into the community to repair senior citizens' homes for better accessibility or improvements to living conditions. Students in this class will have the opportunity to make life a little easier for the residents. MCC Cares partners with the Eastern Office on Aging for names of seniors who need assistance with home improvements.
In the spring, students from MCC Cares will compete in the SkillsUSA Competition, displaying how improvements were made to homes in the MCC community and the difference it made in the lives of the residents.
A Note from Paul O’Brien
I want to thank everyone for the cards, phone calls, food and the visits from my family here at metro city to check on my progress and recovery while off at work. Most places of employment think of you only as a number around here that is simply a myth. It's good to be back and I'll try to see all of you, given time... Thanks again, Paul O'Brien
Professional development training is available to MCC staff through Corporate Education & Training (CET). CET is offering workshops to address the areas ranked as the highest training priority by MCC employees. View the latest workshops online via CET's MCC Professional Development link on the CET homepage at www.mccneb.edu/cet/.
Learn to save a life today!
Heartsaver First Aid CPR/AED
The Heartsaver First Aid course teaches rescuers to effectively identify and treat adult emergencies in the critical first minutes of injury or illness until emergency medical service personnel arrive. The course provides basic training solutions for first aid, adult CPR and AED actions. Upon completion of the course, participants will receive an American Heart Association certificate.
Friday, Oct. 9, 9 a.m.-1 p.m., SOC, ITC Building, Room 104
Creating a Customer-Focused Workforce
New Rules, New Tools: What Web 2.0 Really Means for You
A timely and valuable look at what LinkedIn, Twitter and blogging can mean for you and your work, and how to make sure that you are capitalizing on the potential of Web 2.0.
Friday, Oct. 9, 1-4 p.m., FOC, Bldg. 10, Room 124
Must register by Monday, Sept. 14, 2009!
Five Steps to Diffusing an Angry Customer
This workshop will make the participants feel confident in working effectively with angry customers. Participants will learn techniques for handling upset customers as well as how to diffuse a negative situation. The program will help the participants assertively meet the needs of high-risk customers while doing so in a respectful and courteous manner.
Friday, Sept. 18, 1-4 p.m., SOC, Connector Building, Room 250
Seats still available-register today!
Service Plus® (two half-day workshops)
With Service Plus® and its management support components, we offer a top-down, organization-wide approach to creating unprecedented levels of customer satisfaction and loyalty. This program builds a culture where service providers know how to give exceptional service and leaders are committed to putting customer needs at the heart of their decisions around systems, processes and behaviors.
Creates service providers who:
• Think and act consistently to please students by putting them at the heart of MCC
• Create unprecedented levels of customer satisfaction and loyalty
• Ensure repeat business from established students, increase word-of-mouth referrals for MCC and inspire loyalty in new students
Friday, Sept. 25 and Oct. 2 1-5 p.m., FOC, Bldg. 10, Room 124
CET's noncredit online courses are open to MCC staff as part of professional development training. More
than 150 online courses in the areas of business management, information technology, interpersonal skills, leadership and Command Spanish® are available. Register now! A new series of online courses begins Sept. 16 and is open for enrollment until Sept 22. To learn more visit us at www.mccneb.edu/cet/. To register, email Adam Smith at email@example.com.
Tuition waiver/remission is available for full-time employees/faculty and part-time regulars using the Employee Tuition Waiver Form. Part-time temp employees and adjunct faculty who want to register should contact their dean's office to arrange for the cost center to be billed the fee before registering. Deans should send cost center billing information to Adam Smith in FOC, Bldg. 5 or by email to firstname.lastname@example.org so the adjunct faculty and part-time temp employees will not be billed personally. Reference the Employee and Dependent Tuition Waiver Procedures Memorandum for more information.
MCC Job Openings
MCC Is Making News
What's the latest and greatest? Check out the latest news releases issued by Public Affairs to find out.
View past issues of The Inside Story.