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Inside Story for Monday, August 29, 2011

Getting to Know You Networking Activity

Sept. 23, 7:45 a.m.-2 p.m.

What: Visit the Elkhorn Valley Campus and the Fremont Area Center, learn about the career programs and gain knowledge about MCC. Network with fellow employees and participate in building teamwork.

Time: 7:45 a.m. - Bus loads at South Omaha Campus ITC

8 a.m. - Depart for Elkhorn Valley Campus

8:30 a.m. - Arrive at Elkhorn Valley Campus

11 a.m. - Leave Elkhorn Valley Campus for Fremont Area Center

11:30 a.m. - Arrive at Fremont Area Center, have lunch in Fremont

1 p.m. - Leave Fremont Area Center

2 p.m. - Arrive at South Omaha Campus ITC

Seats available: 40 openings available, first come, first serve. Register for this activity by using this course term 11/SE, course # TRDV 099N 01 (synonym: 178886). Be sure to check with your supervisor before signing up.

This activity is being sponsored by the Participatory Work Environment (PWE) team, fostering cooperation, communication and continuous improvement.

PWE and Campus Networking Activity Leaders: Marilyn Cotten, Robin Hixson, Bob Maass, Bill Owen, Linda Milton, Tom McDonnell, Jeannie Hansen, Todd Hansen, Lisa Richards, Adam Dienst-Scott

MCCF Inspiring Innovation Grants for MCC Faculty/Staff

The Metropolitan Community College Foundation is providing a new opportunity for MCC faculty and staff: MCCF will be requesting proposals for Inspiring Innovation mini-grants, seeking innovative solutions for priority College challenges. The mini-grant competition will be open to all MCC staff and faculty-full time, part-time and adjunct.  Requests for proposals will seek innovative projects with mission-driven, student-focused outcomes related to 1) instruction and learning or 2) services and support. Grant awards will range from $500 to $3,000, with an application process designed to be welcoming to those new to grant development. To be eligible to apply for the mini-grants, staff and faculty must first participate in one three-hour hands-on grant development workshop. The grant workshop will be held twice, with the first session set for Sept. 23, 9 a.m.-noon, in Room 212 at the Sarpy Center. The second session will be Sept. 30, 9 a.m.-noon in Room 153 at the Elkhorn Valley Campus.  Participants will leave the workshop with a grant application form and the know-how to build a competitive proposal. Proposals will be due Dec. 1, with Dec. 22 grant award announcements and Jan. 1, 2012, project start dates. For more information on the mini-grants and the grant workshops, contact the MCC Development Office at Grants@mccneb.edu. More information on the mini-grant opportunity will also be shared at the Aug. 31 MCC Instructional Staff Development Day afternoon and evening sessions.

Marketing Protocol for Projects

MCC's Marketing and Public Relations (MPR) department, a part of Public Affairs, is here as a tool to assist other departments in creating marketing and public relations plans and collateral materials that help execute the College's strategic plan, as well as convey specific department messages and services.

To better help MCC staff with their marketing needs, see MPR's guidelines for initiating and average timelines for completing projects (below). These timelines are based on typical turnarounds with one-person project leads from the requesting department obtaining all appropriate approvals at the proper stages.

Initiating a Project
When requesting a marketing project, provide the following information:

  • Fund, location, cost center, cost center manager and department paying for the project
  • Quantity needed (if this changes at some point in the production process, MPR must be notified because the print quote will need to be modified, which will take 1-3 days)
  • Copy (preferred version is electronic in Microsoft Word without tables)
  • Concept ideas (optional)
  • 4-5 adjectives describing the tone of the project (e.g., bold, fun, serious)
  • Deadline
  • Budget (if known)
  • Mailing list (if applicable, provide in Microsoft Access or Excel) - mailing lists must be NCOA certified through MIS
  • Notification if the project must be able to be printed on campus

Average Timelines
The majority of projects (flyers, signs, tri-fold brochures, postcards, invitations, posters) require two weeks for production after copy is received, one week for communication with the client and revisions and the appropriate print and mailing times as noted below. This time period may take longer depending on the scope and quantity of changes; it is important to have accurate copy and information at the start of a project.

Larger projects or those requiring purchases from outside vendors require special timelines. These projects include large brochures; booklets; print, radio and web ads; T-shirts; and multi-piece projects. Contact us for details, specialized timelines and cost estimates for these types of projects.

Printing on campus
Allow 2-3 work days for printing at Duplicating. If you want paper other than standard copier paper (20 lb text white bond), you must provide it or arrange a fund transfer with MPR for the department's specialty stock. Note that MPR does not maintain large quantities or selections of specialty papers.

Printing off campus
Allow 1-3 weeks for printing at an outside printer, depending on the scope and size of the project. Outside printers are selected through a quotation process with a minimum of three vendors; this process is handled by MPR.

Allow 2-3 days for an outside printer to inkjet mailing information. Mailing lists must come as an Access document or Excel spreadsheet and be NCOA certified. The list must be ready when the final draft of a project is approved. It is the responsibility of the department ordering the piece to provide a print-ready spreadsheet.

Allow 1-2 days for a first-class piece to arrive at its destination after being mailed. If you would like your piece to be mailed first-class, you must provide a check for the amount of postage for the printer before the piece is mailed.

Allow 3-5 days for a piece using the standard pre-sort nonprofit permit to arrive at its destination after being mailed. Pieces may arrive earlier than this depending on their destination. Bob Barnes should be notified of the number and type of pieces that will mailed out through the permit so sufficient funds will be in the permit. To mail with the permit, a minimum of 250 pieces must go out at one time.

Allow 3-5 days for a piece sent at a flat rate. Flat rates cover all pieces that use large envelopes or pieces with one dimension greater than 6.125" high, 11.5" long or 0.25" thick.

MPR is here to support the College and departments within it. If you have any questions, call (402) 457-2414.

New Process for Student Enrollment Verification Requests

Records would like to announce that, beginning with the 2011 Fall quarter, most enrollment verification requests (proof of enrollment) will be processed electronically through the National Student Clearinghouse (NSC).

The NSC is a nonprofit organization that services schools and employers by providing verification of degree and enrollment status.

This service allows instant 24/7 confirmation of enrollment and degree verification requests from health and auto insurers, employers and employment agencies, credit grantors, travel companies, computer hardware and software vendors and other organizations.

Additional information for students and staff will be distributed to Student Services offices at all campuses and centers before the beginning of the Fall quarter.

Building the MCC Brand

The Marketing and Public Relations Department's mission is to assist the College in meeting its goals through comprehensive and strategic marketing and public relations efforts. We work to build and maintain the College brand and promote the College's departments, internally and externally, through our work. Here are some everyday tips on helping keep the College brand strong and consistent:

  • Metropolitan Community College has grown considerably in many ways since the days of "Metro Tech." To convey who we are now, use MCC in all printed/written materials when abbreviating the full name (rather than using "Metro").
  • Our logo is a huge part of our identity, and it should never be altered in shape, proportion or contents. To get a logo in color and/or black and white, call (402) 457-2414 with your need and specifications, and a logo will be emailed to you shortly.
  • While every writer has their own style, every institution has one voice. To help keep MCC's voice, spelling and grammar consistent, utilize the online style guide maintained by the Marketing and Public Relations Department.  

To contact Marketing and Public Relations, call (402) 457-2414.  

New Metro Reads! Book Selection: Food Rules by Michael Pollan

While the wafting aromas of fast food burgers and the convenience of drive-thru windows may try to convince you that food rules, your bathroom scale and clogged arteries will likely implore you to reconsider. In Food Rules: An Eater's Manual, the new Metro Reads! 2011-12 Book Selection, author Michael Pollan lays out 64 straightforward and witty food rules to help readers eat simply, healthily and wisely. Learn why, for example, "It's not food if it arrived through the window of your car." Pick up your copy of this indispensible, pocket-size handbook today at any MCC bookstore.

Q Street Closure Affecting SOC Access

Q Street is currently restricted for both eastbound and westbound lanes from 26th Street to 27th Street. Traffic exiting US 75/Kennedy Freeway on Q Street will not be able to turn west to access the South Omaha Campus. Students and staff are encouraged to use L Street as an alternate.

Training and Development Upcoming Workshops

Here is a sampling of Fall quarter Training & Development offerings designed to give you the opportunity to learn, interact and engage.  Stay up-to-date on additional Training & Development opportunities by going to www.mccneb.edu/trdv.


Collegewide Development Offerings

Brown Bag Workshop - Community Feedback

Join our September Brown Bag Lunch workshop featuring Marv LeRoy, Vice President of the Clements Group, a national consulting firm that specializes in community college philanthropy.  Over the past year and a half, during the largest period of enrollment growth in our history, MCC has taken a hard look at what our communities need from us and how those needs compare to current resources. The resulting Master Plan lays out a framework for responsible growth, focused on addressing critical space needs, building community partnerships and creating space for innovation and centers of excellence.

To advance this ambitious plan, we will need to engage community support like never before. Bring your "brown bag" lunch to enjoy while you learn what community members are telling us about their interest in and support for MCC's efforts. LeRoy will share the findings from a series of key informant interviews from around our four-county area. Hear what others are saying about the good work we do at MCC and learn how community colleges across the country are engaging their communities to advance their mission.

Intended audience-all employees

Facilitator: Marv LeRoy, V.P. of the Clements Group

TRDV 103N 01    T              Sept 13 Noon-1 p.m.      FOC Bldg. 22, Room 201D


Enhancing Your Customer Service Skills

Course Objectives:

  • Understanding the cost of the lost customer
  • Recognizing the diversity of today's customer
  • Learning about the little things that attract and keep customers
  • Communicating effectively with customers
  • Identifying and avoiding the pet peeves of customers
  • Understanding the emotional element in customer service
  • Becoming aware of the emerging trends in customer service
  • Understanding the types of customers
  • Using collaboration in working with the difficult customers

Intended audience-all employees

Facilitator: Marita Hahn

TRDV 100N 01    W            Sept.  21               1-2 p.m.               FOC Bldg. 21, Room 102


Applying the Attributes of Telephone Etiquette

Course Objectives:

  • Understanding the heart of customer service in using the telephone
  • Using a positive phone attitude
  • Answering with professionalism
  • Varying the voice to better hold listener attention
  • Handling the difficult calls
  • Keeping callers on track
  • Taking messages cheerfully and accurately
  • Planning outgoing calls for efficiency
  • Knowing how to end the conversation politely
  • Creating effective voicemail messages

Intended audience-all employees

Facilitator: Marita Hahn

TRDV 101N 01    W            Sept.  21               2:30-3:30 p.m.   FOC Bldg. 21, Room 102


Using Organizational Skills to Reduce Stress

Course Objectives:

  • Understand the effects of stress and how to handle it
  • Organize the flow of information
  • Organize your desk, schedule and tasks; create a prioritized list
  • Manage projects
  • Set boundaries for yourself
  • Be more productive

Intended audience-all employees
Facilitator: Marita Hahn

TRDV 051N 01    W            Oct. 5    1-2 p.m.               FOC Bldg. 21, Room 102

Improving Your Writing Skills

Course Objectives:

  • Analyze how you write and what you write
  • Know when to use an outline
  • Create sentences that are complete and correctly punctuated
  • Create paragraphs that center on a topic sentence
  • Write paragraphs that flow sequentially
  • Proofread your work
  • Avoid common errors
  • Find answers to questions you have about writing

Intended audience-all employees

Facilitator: Marita Hahn

TRDV 052N 01    W            Oct. 5    2:30-3:30 p.m.   FOC Bldg. 21, Room 102

Addressing Conflict with Style

Conflict is a natural part of life, and yet, it is something that many people are uncomfortable dealing with. In Addressing Conflict with Style, we will look at four basic styles and how each style responds to conflict.  We will explore taking an assertive approach by addressing conflicts as they come up using a four-step process.

Intended audience-all employees

Facilitator: Lori Smith, Capstone Coaching & Consulting, Inc.

TRDV 088N 01    W            Oct. 19  8:30a.m.-noon  EVC, Room 114

Heartsaver First Aid

The Heartsaver First Aid course teaches rescuers to effectively identify and treat adult emergencies in the critical first minutes of injury or illness, until emergency medical service personnel arrive.  The course provides basic training solutions for first aid, adult CPR and AED actions. Participants will receive an American Heart Association workbook in class.

Intended audience-all employees

Facilitator: Kenny Estee, Omaha Firefighter, Paramedic and EMS instructor

TRDV 030N 01    W            Nov. 11 8:30a.m.-2:30 p.m.          EVC, Room 308

Wellness Offerings

Healthy Up Your Holidays

Do you love all the holiday goodies but hate the added inches to your waistline? 

If so, don't miss on this health workshop.  Hy-Vee dietitian Amanda Jochum will discuss:

  • Calorie-saving substitutes for your baked goods
  • How to add fiber to your favorite desserts to fill you up
  • Ideas on how to survive the holiday get-togethers
  • Quick, easy holiday recipes that your family will love

Amanda will also be making a healthy, delicious holiday dessert for you to sample!

Intended audience-all employees

Facilitator: Hy-Vee dietitian Amanda Jochum

TRDV 102N 01    W            Nov. 16 Noon-1 p.m.      SRP, Room 222

Please Note: Attending an activity during your scheduled work hours requires supervisor approval. It is your responsibility to obtain approval to attend a Training and Development event.

To enroll, go to WebAdvisor or call ext 8518. All listed workshops are noncredit.

For more information, contact Marilyn Cotten, Coordinator, Training & Development, (402) 457-2507, mcotten@mccneb.edu.

MCCF Inspiring Innovation Mini-Grant Workshop

Do you have an idea for a new project to impact MCC student success? Do you want to learn how to get your project funded through a winning grant proposal? This three-hour, hands-on workshop will prepare you to build a competitive proposal for MCCF Inspiring Innovation Mini-Grant funding. MCC Development Office staff will walk you through the development of quality responses to key mini-grant components, providing tips for winning proposals. The workshop will also offer comfortable opportunities for brainstorming, identifying partnership opportunities and addressing participant concerns or questions. MCC staff and faculty who complete the three-hour workshop will be provided the MCCF Inspiring Innovation Mini-Grant application and ongoing support in Mini-Grant proposal development through the MCC Development Office and the new MCC Grants Learning Community. Participants register for only one three-hour workshop. Sites and times are 9 a.m.-noon on Sept. 23, Room 212 at the Sarpy Center or 9 a.m.-noon on Sept. 30, Room 153 at the Elkhorn Valley Campus.

Bring your ideas and your enthusiasm for Inspiring Innovation!

Wellness Programs Offered for Full-Time and Part-Time Employees

Last year, MCC faculty and staff took advantage of various online wellness activities offered by the Educators Health Alliance (EHA) Wellness Program supported by Blue Cross/Blue Shield of Nebraska.  In the coming weeks, the EHA Wellness Program will begin promoting the new online education programs for 2011-12, focusing on different aspects of your health.  The free, bi-monthly programs are strictly voluntary and intended to help MCC's employees lead healthier, more productive lives.    

MCC is pleased to announce that part-time employees are eligible to participate in the EHA Wellness Program this year.  Interested part-time temporary employees and adjunct faculty may email Julie Nohrenberg in Human Resources, jnohrenberg@mccneb.edu to enroll.

The online EHA Wellness Programs are based on simple solutions you can incorporate into your everyday life.  And it's easy!  All full-time and part-time regular employees (as well as adjunct faculty and part-time temporary staff members who choose to enroll by emailing Julie), will receive an email each month from the EHA Wellness Team inviting you to participate.  Simply follow the link if you elect to participate in that month's online program.  If you complete the monthly program, your name is entered in a gift card prize drawing.  (Note:  If at any time you no longer wish to receive EHA Wellness Program emails, simply email info@ehawellnessprogram.org and ask for your name to be removed.)

This year's EHA Wellness Programs include:

October 2011:             Healthy Dinner Club

December 2011:          Flab on Fire

February 2012:            Laughter, the Best Medicine

April 2012:                  Ironman Hawaii Fitness Challenge

June 2012:                   Skin You're In

August 2012:              Train Your Brain

Questions?  Contact info@ehawellnessprogram.org or check out the EHA Wellness Newsletter.

Day of Remembrance Military Appreciation Event

MCC will host a Day of Remembrance event to show appreciation for our military and veterans. Join us Monday, Sept. 12, 2011, at the South Omaha Campus Conference Room from 1 to 3 p.m. Sponsored by the MCC Service-Learning Office and Office of Military & Veterans Support Services. Free and open to the public; military attire welcome.

Fair to Promote Student Clubs and Organizations

Are you a faculty/staff advisor of a student organization? Sign up for MCC's Student Organization Fair to get the word out about your organization and attract new members. Student Affairs is hosting the fair at MCC locations in September to offer organizations the opportunity to promote their group, provide information and visit with potential student members. Your participation will help highlight the variety of opportunities and activities MCC offers to students.

The dates of the fair are:

  • Elkhorn Valley Campus - Tuesday, Sept. 13, 10 a.m.-1 p.m.
  • Fort Omaha Campus, Bldg. 10 - Wednesday, Sept. 14, 10 a.m.-1 p.m.
  • South Omaha Campus, Connector  - Thursday, Sept. 15, 10 a.m.-1 p.m.

To reserve a spot for your student organization, contact Deanne at damato@mccneb.edu or (402) 457-2522 or Diana at dkerwin@mccneb.edu or (402) 289-1416.

Student Leadership Conference

Thursday, Sept. 1, 9 a.m.-2 p.m

Institute for the Culinary Arts, Swanson Conference Center

Do you know a student that possesses stellar leadership qualities? Nominate them for the Student Leadership Conference! The mission of the Conference is to recognize students who exhibit leadership qualities in and outside of the classroom by having faculty nominate them for this conference, which helps to inspire students to develop in their leadership skills and knowledge. Students who attend are encouraged to discover the possibilities for their futures through leadership development. Students are asked to RSVP. If a student is interested in attending who did not get an invite, they may contact the Service-Learning Office jtullos2@mccneb.edu or (402) 457-2637 to request one. We will not turn away any students who wish to develop their leadership skills.

Weekly Green Tip

Buy your movie and event tickets online or via telephone and print them at home. You'll save time and paper waste. Print-at-home tickets use plain copy paper, which is easier to make into recycled paper than the paperboard used for printed tickets. Some 1.4 billion movie tickets alone are sold in the United States annually-and almost every one of them goes to waste.

Metro Reads! Food Rules

MCC's Metro Reads! book selection for 2011-2012 is Food Rules: An Eater's Manual by Michael Pollan. The book offers straightforward, easy-to-use, everyday guidelines for eating to nudge readers down a healthier and happier path. Each week, the Inside Story will feature a food rule taken from the book.

For more information about Metro Reads!, click here.

Rule #51: "Spend as much time enjoying the meal as it took to prepare it." p. 113

MCC Is Making News

What's the latest and greatest? Check out the latest news releases issued by Public Affairs to find out.


View past issues of The Inside Story.

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