Business Management

What is 'Business Management (BSAD)'?

The nature of managerial jobs varies as significantly as the range of administrative services required by organizations. Managers coordinate and direct the many support services that allow organizations to operate efficiently. They perform a broad range of duties.

Specific duties for these managers vary by degree of responsibility and authority. First-line managers directly supervise a staff that performs various support services. Mid-level managers develop departmental plans, set goals and deadlines, implement procedures to improve productivity and customer service and define the responsibilities of supervisory-level managers. Some mid-level administrative services managers oversee first-line supervisors from various departments, including the clerical staff. Mid-level managers also may be involved in the hiring and dismissal of employees, but they generally have no role in the formulation of personnel policy.

Mission Statement

The Business Program at Metropolitan Community College provides quality learning opportunities in commerce and related studies that facilitate commercial development within the community, contribute to individual employability, and prepare learners for further academic pursuits in business disciplines.


The following program learning outcomes have been developed to address what we expect students to achieve and describe specific skills and abilities to be mastered by students completing the Business Management: Associate in Applied Science, Transfer-Associate of Arts Science programs. 

Upon successful completion of MCC’s Business Management: Associate in Applied Science, Transfer-Associate of Arts Science programs, students will be able to:

  • Identify the basic principles of accounting, economics, marketing and management.

Competency: Apply the principles of the four subject areas in business scenarios.

  • Explain the importance of SWOT analysis (Strengths, Weaknesses, Opportunities, Threats) and its role in business decision making.

Competencies: Identify internal and external environment factors and key terms within SWOT analysis, as well as incorporate a SWOT analysis into a business plan.

  • Explain various economic principles and concepts fundamental to business.

Competencies: Apply the economic principle of supply and demand, determine opportunity cost, compute price and demand elasticity.

  • Explain a country's gross domestic product.

Competency: Compute the gross domestic product.

  • Identify the types of unemployment.

Competency: Define various categories of unemployment.

  • Identify the types of competitive markets in which businesses operate.

Competency: Compare and contrast various market structures.

  • Apply breakeven analysis formulas to effectively analyze financial information.

Competency: Use breakeven to determine product pricing.

Student Learning Outcomes Assessment Plan and Process
MCC Business Unit's Student Learning Assessment Report Card 2016-17
Overall Assessment of Program/Department Level Outcomes 2016-17

For program enrollment, graduation and employment rates, and related information: College Navigator


People interested in becoming managers at any function within business organizations should have good leadership and communication skills and be able to establish effective working relationships with many different people, ranging from other managers, supervisors and professionals, to production workers and other employees who support the efforts of the organization. They should be analytical, detail-oriented, flexible, and decisive. They must be able to coordinate several activities at once, quickly analyze and resolve specific problems, and cope with deadlines. A business management education can provide these skills and give students a fundamental understanding of the world of business.

Program Faculty

Larry Buland 531-MCC-2668
Carol Gottuso 531-MCC-4690
Dick Jaeckel 531-MCC-1391
Steve Nichols 531-MCC-1326
Heather Nelson 531-MCC-1376
Liliana Petersen, department representative  531-MCC-4637
Dan Smith 531-MCC-3017
Idalene Williams 531-MCC-2669
Richard Carter  531-MCC-2582
Tim Sweeney  531-MCC 4636
Asante' Moody  531-MCC-1353
Victoria Badura  531-MCC-3870
Andrew Sagartz, Business Law coordinator  531-MCC -2805

MCC Instructor Receives International Teaching Award

Steve Nichols receives award

The Accreditation Council for Business Schools and Programs has named Steven Nichols, management instructor, a 2014 International Teaching Excellence Award recipient.

Nichols was a 2014 Teaching Excellence Award recipient for ACBSP Region 5 in April, which qualified him for the international award. The two recipients were selected from the association’s 10 global regions and were recognized at a special Salute to Regions luncheon during the ACBSP annual conference  in Chicago.

The Associate Degree Commission of ACBSP established the Teaching Excellence Award to recognize outstanding classroom teachers. ACBSP is the only specialized accrediting body for business schools that presents an award recognizing excellence in teaching, open to application by the entire membership, which represents more than 1,200 campuses worldwide.

MCC Instructor, Liliana Petersen, 2016 Teaching Excellence Award

Dr. Liliana Petersen

Dr. Liliana Petersen, Entrepreneurship and Management instructor of Metropolitan Community College, was the recipient of the Midwestern Council for Business Schools and Programs (ACBSP Region 5) 2016 ACBSP Teaching Excellence Award. The Accreditation Council for Business Schools and Programs annually recognizes from each of its 10 regions individuals who exemplify teaching excellence in the classroom. Petersen was honored, along with other regional recipients, June 17-20 in Atlanta, Georgia.

"She is an excellent instructor who has developed strong and supportive professional relationships with students both on-campus and on-line. Petersen has been a strong leader in entrepreneurship academically and in extracurricular activities. She has also expanded the program's offerings to include global entrepreneurship," stated Daryl Hansen, dean of Business & Human Services at Metropolitan Community College. Petersen serves as the Business Department representative and is the program's representative to the Academic Council. She has also served as the business program's co-champion to ACBSP.

ACBSP is a leading specialized business accreditation association with a global and diverse membership. Public, private, historically-Black, faith-based and multi-campus colleges and universities are represented in the more than 1,200 campuses in membership with ACBSP. Individual members on these campuses exceed 12,000.

Program Descriptions

Credit Classes and Registration

Gainful Employment Information

The US Department of Education requires colleges to disclose a variety of information for any financial aid eligible program that "Prepares students for Gainful Employment in a recognized occupation."  The following are Gainful Employment program(s), meaning they are certificate program(s) that are intended to lead directly to employment. We hope that this information is helpful to our current students and to prospective students as they make their career and educational choices.

Financial Studies (BMFCC) - Career Certificate
General Management (BMGCC) - Career Certificate
Not-for-Profit Management (BNPSD) - Career Certificate
Customer Service Management (BCSSD) - Career Certificate
Business Management - Financial Studies (BMFCE) - Certificate of Achievement
Business Management - Financial Planning (BMPC1) - Certificate of Achievement
Business Management - Management Specialist (BMSCE) - Certificate of Achievement
Business Management - Not-for-Profit Management (BMNCE) - Certificate of Achievement

ACBSP Accredited logo

Metropolitan Community College Business and Accounting degrees are accredited by the Accreditation Council for Business Schools and Programs.