IT High School Academies

COURSE SCHEDULE

Location: South Campus

If you like to use the computer for a variety of tasks and work well with others, the Administrative Technology Career Certificate may be for you. This program is designed for students wanting to enter employment in a variety of office and administrative support professions. This certificate provides students the core knowledge and skills needed to successfully perform the job duties in today’s rapidly changing business world. Students will take the Microsoft Office Specialist (MOS) certification exams for Word, Excel, and PowerPoint

*Students will still need to take the INFO 1227 Technology Applications course to complete the Career Certificate.

COURSE DESCRIPTIONS

INFO 1001 - Information Systems and Literacy - This course introduces students to computer technology concepts and skills needed to be successful in their academic and professional lives. Topics include hardware, desktop and cloud-based applications, computer ethics, effective research techniques, security, and the Internet. NOTE: A basic understanding of computer systems is recommended prior to taking this course.
INFO 1008 - Business Office Communications - Students explore the use of technology and methods used for effective written and verbal communication in today’s business environment. Students learn to compose and edit various types of business communications that include the proper usage of basic English grammar and punctuation rules to structure and organize their writing. Students also acquire technology skills using the Microsoft Office Outlook software to compose and send electronic mail and to maintain electronic calendars, task lists, and contact lists. Students learn the objectives for the Microsoft ® Office Specialist certification exam for Outlook.
INFO 1010 - Customer Service Skills - Students study the importance of customer service satisfaction and the functions of customer relations systems. Students also learn the soft skills needed to provide effective customer service and support in a variety of business environments.
INFO 1013 - Keyboard Skillbuilding - Students complete diagnostic testing using the alphabetic keyboard and numeric keypad to determine current keyboarding skills. Students then use the alphabetic keyboard and numeric keyboard to complete individualized practice drills to improve keyboarding speed and accuracy and complete variety of progress check timings to evaluate improvement of keyboarding skills during the course. NOTE: Students must have prior keyboarding experience. Recommended speed for enrollment and optimal success is 30 wpm. Because students progressively improve keyboarding skills throughout the course, proficiency testing to receive credit for the course is not provided.
INFO 1228 - MS Office Apps I – Students use basic features of Microsoft Word, Excel, and PowerPoint to produce professional documents, spreadsheets, and presentations. INFO 1229, MS Applications II, is a continuation of this course.
INFO 1227 - Technology Applications – Students utilize modern technology tools to learn and apply practices for effective management of information. Students also gain an overview of ethics in technology, government regulations, and advances in information security.
INFO 1229 - MS Office Apps II – This course is a continuation of INFO 1228, MS Applications I. Students use intermediate and advanced features of Microsoft Word, Excel, and PowerPoint to edit and refine professional documents, spreadsheets, and presentations. Students who successfully complete this course are prepared to take the Microsoft Office Specialist (MOS) Associate level Word, Excel, and PowerPoint certification exams.

COURSE SCHEDULE

Location: Fort Omaha Campus –30th and Fort

The certificate’s curriculum directly aligns to the following IT industry certifications: CompTIA IT Fundamentals+, CompTIA A+, Microsoft Desktop Associate (MDA), and Cisco Advanced Networking (CCNA):

*To earn Cisco Advanced Networking (CCNA), student needs to complete INFO 1933 Securing and Monitoring IoT Networks.

COURSE DESCRIPTIONS

All students must have a basic knowledge of computer technology. All classes are Hybrid format. MCC’s credit online, hybrid and web-enhanced courses are delivered via a Learning Management System called Canvas. Canvas is a website that provides a user-friendly way for teachers to place course materials, interactive and/or collaborative activities, and assessments online. Students have an intuitive way to interact with the course materials and with other students. With Canvas, students can upload files to submit assignments, post messages to forums, take tests and more. Students can check their progress and grades at any time during the course.

INFO 1009 – Introduction to Cloud Computing - Students are introduced to Amazon Web Services. The course provides an overview of the fundamentals of the AWS Cloud. It is intended for students who seek an overall understanding of cloud computing concepts, independent of specific technical roles. It provides an overview of cloud concepts, AWS services, security, architecture, pricing, and support. The course aligns with objectives of the AWS Certified Cloud Practitioner exam.

INFO 1110 – Windows Operating Systems I - This course introduces students to Microsoft Windows desktop operating system. Students learn fundamental concepts to effectively use and manage the Microsoft Windows desktop operating system. Many of the objectives comply with industry standard certification exam objectives. NOTE: Students must receive a C or better in this course to enroll in a capstone course.

INFO 1105 - IT Essentials PC Repair I - This course emphasizes the functionality of hardware and software components as well as suggested best practices in maintenance and safety issues. Through hands-on activities, students learn how to assemble and configure a computer, install operating systems and software, and perform basic troubleshooting of hardware problems. This course prepares students for Comp TIA A+ certification.

INFO 1111 - Linux Operating Systems I - Students gain a broad overview of the Linux operating system. Students learn the fundamental concepts of Linux required to use the system effectively. Topics include the BASH shell, getting help, editors, variables, redirection and piping, directories and files, links, the FHS, locating and searching files, and other basic topics. INFO 1121 picks up where this course leaves off in covering the sections of TestOut’s Linux Pro product. Together they prepare the student for Linux+ certification.

INFO 1125 - IT Essentials PC Repair II - Prerequisite: INFO 1105 must be completed prior to taking this course. This course covers advanced, hands-on topics of hardware and software. Emphasis is on operating systems, security software troubleshooting and operational procedures. Through hands-on activities, students learn configuration procedures and more advanced trouble shooting procedures. This course further prepares students for the Comp TIA A+ certification.

INFO 1200 – Cisco Introduction to Networks - Students are introduced to the architecture, structure, functions, components, and models of the Internet and other computer networks. Concepts covered include: numbering systems, networking models and protocols, networking equipment types and configuration, and core network security principles. Students will design, build, and troubleshoot a small network and configure and secure routers and switches.

INFO 1201 – Cisco Switching, Routing, and Wireless - Prerequisite: INFO 1200. Students will examine the architecture, components, and operations of routers and switches in a small network. Students configure routers and switches based on specifications to enable basic network functionality for both wired and wireless networks. Students will troubleshoot routers and switches and resolve common issues to include virtual LANs, spanning-tree protocol, EtherChannel, inter-VLAN routing, and redundant links in both IPv4 and IPv6 networks. Students will examine network vulnerabilities and harden devices to mitigate attacks. Students develop the knowledge and skills needed to implement DHCP.

INFO 1933 – Securing and Monitoring IoT Networks - Students examine what the Internet of Things (IoT) encompasses and how rapid change increases security threats. Students analyze how programming, software and hardware interface with IoT core components. IoT devices are implemented using basic networking hardware and protocols while running security processes.

IT Technician Continued

INFO 2121 – Scripting Operations - Students will examine WAN technologies and network services required by converged applications in a complex network. Students will determine the selection criteria of network devices and WAN technologies to meet network requirements. Students will configure and troubleshoot network devices and resolve common issues with data link protocols, develop the knowledge to implement IPSec and virtual private network (VPN) operations in a complex network.

INFO 2200 – Cisco Enterprise Networking, Security, and Automation - Prerequisite: INFO 1200 and INFO 1201 Students examine the architecture, components, and operations of routers and switches in a larger and more complex network. Students will develop and apply advanced configurations for routers and switches enabling advanced functionality to include more complex security configuration. By the end of this course, students will configure and troubleshoot routers and switches and resolve common issues with OSPF, ACLs, NAT, VPN, and QoS. Students will also develop network monitoring performance metrics and learn virtualization and automation concepts.

INFO 2225 – CCNA Security - Prerequisite: INFO 2220. Students learn basic security concepts and apply them to realistic scenarios given a set of specifications. Students will develop and apply advanced configurations for routers and switches enabling enhanced security. By the end of this course, students will configure and troubleshoot routers, switches, and firewalls to provide a secure network for data transmission. Students will develop a network security policy and implement the policy through a secure network design.

INFO 2230 - Students will examine WAN technologies and network services required by converged applications in a complex network. Students will determine the selection criteria of network devices and WAN technologies to meet network requirements. Students will configure and troubleshoot network devices and resolve common issues with data link protocols, develop the knowledge to implement IPSec and virtual private network (VPN) operations in a complex network.

INFO 2806 - Network Attacks, Intrusions, and Penetration Testing - This course covers attack and intrusion methods and how to defend against them. By studying network security from the point of view of the cracker and hacker, students get hands-on exposure to penetration testing and intrusion detection systems as well as methods used to circumvent systems, malicious code and its impact on systems, and defense against attacks.