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What is the Password Station? What can I do there?

The Password Station is your one stop where you can change/reset your password, change your security questions, and unlock your account whether you know your current password or not.

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Can I use my single username and password on all systems?

No. The single username and password applies only to systems listed on the login examples web page.

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Can I log into one system and gain access to all systems?

No. Even though the username and password is the same for each of these systems, you must enter the username and password whenever you want to access one of them. Logging into one does not give you access to all.

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If I change my password when I log into a campus computer, do I need to change it at the Password Station?

No. Once you have changed your password on a campus computer or through the Password Station, your password has been changed for all of the systems.

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I don't know my username. Do I have one and how do I find it?

  • Students who have taken classes in the last 2 years, but not currently enrolled may have a username and password to access ONLY My Way. To find out if you have a username, please use OPTION 2.
  • New Students who register over the phone via Contact Center (531-622-5231) or register in person at a campus will be mailed a letter that contains their username and password. This letter will be mailed out 3 to 5 business days after the date of enrollment. Username can also be retrieved online 24 hours after registration by visiting MCC's Password Station.

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I can't find my username, my information doesn't match? What can I do?

You must verify your identity to find your username. When you enter the verification information, your student ID number (or Social Security number), last name, birth date, street address, and ZIP Code, it must match the information in our College database.

If it doesn't, you must contact Contact Center (531-622-5231) or stop by Student Services to have this information corrected. Once you have updated your information, you should be able to successfully find your username.

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How do I enroll in Password Station?

Most users have been enrolled in Password Station with a one time question.

When accessing the site the first time:

  • You must click on the Forgot Password button, answer your one time question, and choose your three personal security questions and answers. After you have chosen your three personal security questions, please click on the Forgot Password button again to change your forgotten password.

The one time question has only one correct answer.
You MUST start with the last 5 digits of your SSN
If that does not work, try your DOB in mm/dd/yyyy format.
If neither of these two work, try your 7 digit MCC ID number.

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Are there requirements for my three security questions?

  • The answer may not contain any part of the question.
  • The minimum length of an answer is 3 characters.
  • Answers may not contain repeating sequences greater than or equal to 4 characters.
  • Answers may not contain repeating characters greater or equal to 3 characters.
  • Answers can contain spaces.
  • Answers are not case sensitive.

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When I choose my security questions and answers, there is something already entered in the answer field; what do I do with it?

Be sure to remove anything previously entered in the answer field, then enter your new answer.

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My new password isn't accepted; what's wrong?

  • You may need to wait 15 minutes for your new password to synchronize with our network.
  • Password Station will display the reason your new password was not accepted.
  • The new password did not match when you re-entered it or it doesn't meet the password requirements.
  • Make sure you entered the new password exactly the same in the "New Password" and "Re-enter New Password" fields and try again.

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What are the requirements for selecting a password?

  • Passwords cannot contain any part of your name or username
  • Passwords cannot contain any special characters such as: "/\{}:;=,+|
  • Passwords must be at least 7 characters long
  • Passwords must have characters from these three groups:
    • Upper case letters
    • Lower case letters
    • Numbers
  • You can reuse a password after 8 resets.

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Please remember your answers.
This will insure future accessibility and will prevent unnecessary calls to IT Support Services.