Metropolitan Community College provides limited access to the Internet for students, faculty and staff via wireless networks. Wireless availability and reliability has improved dramatically over the last year at the college due to the addition of wireless access points and controllers. If you are unable to access the wireless network, please review the information in the Troubleshooting Wireless Connections Guide. If you still cannot connect, try using one of the many computers available through the Campus Libraries or the Learning and Tutoring Centers.
MCC started hosting a new wireless network in October 2016.
Employees, students, faculty and staff with a network account, will no longer have to log in every day or every time their device sleeps/turns off/or saves battery. Any device that has Wi Fi capability can use this service.
With this new service there will be some changes:
Staff, Faculty, and Students will be using MCC_Wireless as their wireless network (SSID).
- All MCC owned devices with wireless capabilities are joined by the IT department as part of their setup process.
- When you connect a non-MCC owned device to the wireless network (SSID), you will be prompted for your MCC username and a password. Enter the same credentials you use to log into a MCC computer and you will be joined to the network. Your device should not prompt you again when connecting to this SSID unless your account has been locked or your password has changed.
- There is a limit to the number of devices that can be connected with a single account, so sharing your information is not recommended. While you will not be prompted to accept MCC's Acceptable Use Policy (AUP), it is still in effect.
- If MCC_Wireless gets 5 bad attempts within 15 minutes from the same device, then that device will be blocked from connecting for 60 minutes. This will not affect the functionality of the person's MCC network account or other devices they have already successfully connected.
- If the person is not sure how many times they have attempted; the Help Desk can have support staff check how many attempts and the reason for failure. The device's Mac addresses and the username used will be needed to find the information.
These are some examples for phones connecting to MCC_Wireless:
Android after selecting the SSID:
The Apple process is similar to this:
MCC Wireless or MCC_Wireless?
MCC Wireless (notice there is no _ in this connection name):
If your MCC owned Windows-based device shows an SSID labeled "MCC Wireless" rather than "MCC_Wireless" (differentiated by the lack of "_"), you should use MCC Wireless. This means that your device has had a profile already created for you and you should not have to login in order to connect.
Wireless access for guests & visitors of the college
MCC_Guest will now be available to visitors and guests who do not have a MCC network account. It will not accept your login credentials, nor can you register for the Guest account with your MCC email account. When they connect, they will be prompted for account information. At the bottom of that page is a link where they can register for an account. Once they have registered, their account information will be emailed and texted to them. That account will be good until midnight at which point they will need to register for another account.
If you have any questions, please contact the Help Desk at 531-622-2900 or email at email@example.com.