The MCC Customer Experience Academy provides participants the following opportunities:
2022-2023 Courses begin September 6, 2022!
Course Schedule
Fall 2022
- BSAD 1000 - Introduction to Business 4.5 Credits
- BSAD 1620 - Business Communications 4.5 Credits
Winter 2022
- MRKT 1600 - Consumer Behavior 4.5 Credits
- MRKT 1610 - Customer Service 4.5 Credits
Spring 2022
- BSAD 1620 - Organizational Behavior 4.5 Credits
- MGMT 2100 - Principles of Management 4.5 Credits
Meet the ACADEMY Team:

Deb Gaspard
M.B..A., B.A.
MCC Director of Marketing & Entrepreneurship Programs
Fort Omaha Campus | (531) 622-8255
dmgaspard@mccneb.edu
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Tammy Madsen
Ed.D., M.B..A., B.S., aPHR
MCC Director of Business Administration & Management Programs
South Omaha Campus | (531) 622-2496
tmadsen1@mccneb.edu
MCC Business is pleased to welcome the North End Teleservices Quality Assurance Team to the 2022-2023 Customer Experience Academy!