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Mobile Device Repair Academy



ABOUT THE MCC MOBILE DEVICE REPAIR ACADEMY

Become WISE™ Certified

WE ARE THE FIRST EDUCATIONAL INSTITUTION TO BE A WISE AUTHORIZED TRAINING ADMINISTRATOR

As a WISE Authorized Training Administrator, we are committed to training and certifying technicians to the WISE Standard.  WISE Certifications are an industry-recognized standard certification for technicians, IT Professionals, retailers, and business owners
 
We are a proud WISE Authorized Training Administrator, you can earn your CTIA WISE Certifications 1 & 2 during our 1-week Bootcamp as part of our Mobile Device Repair Academy. You can perfect your ability & marketability by enrolling in our 8-week internship. 

MCC/WISE Bootcamp and Internship The 1-week MCC/WISE Bootcamp target date is Winter/Spring 2023, with plans to offer it 4 times per year.  The bootcamp includes WISE Level 1 and WISE Level 2 curriculum and certifications:

WISE Level 1 Technician Certification

A Level 1 WISE Certified Technician is a technician who has passed the WISE Certification Knowledge Exam and is considered qualified to repair or resolve issues without opening the device. Students who pass WISE Level 1 will be able to do the following:

  • Basic functionality inspection/test including, at a minimum: digitizer, brightness, mic, speaker, battery, charging port (cellular, Wi-Fi®, Bluetooth® technology)
  • Diagnostic testing, that at a minimum includes onboard OEM diagnostic tools and tests capable of testing the battery, storage/memory and operating system of the device
  • Checking for viruses or malware
  • Hard reset of device via exterior buttons
  • Forced reboot of device via hard or soft function
  • Updating of device software (may be needed to resolve repair issues) 
  • Familiarity with device data backup and restore options
  • Clear or clean a port or headphone jack without opening the device
  • Determine if NTF, NFF or user error
  • External assessment of liquid damage

Must be renewed yearly.

WISE Level 2 Technician Certification

Once you successfully have passed the WISE Level 1 Knowledge Exam, you are eligible to enroll in the hands-on portion to become certified as a Level 2 WISE technician. The WISE Level 2 Portion of our Bootcamp will allow you to practice what you have learned in Level 1. WISE Level 2 students will be able to:
  • Use and/or read a multimeter
  • Reconnect or reseat cables or component connectors
  • Replace exterior button, switch or single key
  • Replace data cable, display cable or other component cables
  • Replace headphone jack or other non-solder, plug-in component
  • Replace Wi-Fi, GPS, cellular or Bluetooth modular antenna or cable
  • Replace modular camera(s)
  • Repair and replace microphone without soldering
  • Repair and replace speaker involving non-solder internal speakers or sound components
  • Replace daughterboard or secondary board that helps the motherboard control the device
  • Replace fan, heat-sink or other thermal components
  • Remove and replace assembly
  • Replace full-assembly display
  • Replace back, front, bottom and top case
  • Replace battery adhered or installed using screws or other non-solder components
  • Replace non-soldered, plug-in charging port component
  • Non-soldered repair to the motherboard
  • Internal assessment of liquid damage
                 Prerequisite: WISE Level 1 passed with 70% or greater.

The MCC/WISE Internship is 100 hours of hands-on real life work experience over an 8 week timeframe; participants work 10-15 hours/week, while they apply knowledge and skills gained during the Bootcamp.  The participants will complete this Internship at the new Reboot Central at MCC Digital Express on our Fort Omaha campus.

How Will These Certificates Help Me?

This really depends on what your goals are…
If you are looking for a new career, our Mobile Device Repair Bootcamp (MDRB) and Mobile Device Repair Internship (MDRI) & earning a WISE Level 1 and 2 Technician will put you ahead of the other applicants. 
If you’re wanting to start your own cell phone repair business, this is the best way to learn the proper techniques, resources, vendors and skills to be successful by doing things the right way.​  You’ll also learn what the right business model to start is based on your goals and resources.
If you own a cell phone related business, this certification is a great way to learn cell phone and tablet repair yourself to add as an extra income stream. ​ Once certified, WISE™ gives you access to use their logo and branding alongside yours. Put the logo on your business cards, doors, and advertisements. Let customer know, you adhere to a recognized standard of repair.
If you’re an employee, this certificate can make you worth more to your company, which is a great way to get that raise you probably already deserve. ​

How Valuable Is This Certification?

If you really want to set yourself apart from your competition this certification is highly valuable.  However, the knowledge you’ll gain by completing this course and passing all the tests is more valuable than any certificate or badge. At the end of our Bootcamp and Internship, YOU WILL KNOW MOBILE DEVICE REPAIR.

Can I Get My Certification Online?

Our training and certifications are currently offered in person during a 1-week bootcamp at our MCC Campus Fort Omaha Campus. The WISE Level 1 & Level 2 Certificates will be mailed to you from WISE if you pass with a 70% or better.  WISE™ will mail the certificates directly to you. We will make sure you have time to practice for Level 1 Certification and we will make the Level 2 smooth for you.

Can I go to WISE directly to do this?

No, you cannot go directly to WISE. They are the certifying body and we are the administrators. We collect the info and tell them you are approved and we store the data for them.
 

I have more questions; who can I ask?

All questions need to be emailed in so they can go through the right channel. Please email Amanda at armasteller@mccneb.edu or if you would like to enroll the MCC Contact Center at 531-622-2400 can help you.
 

I have a team I want to get WISE Certified?

Email armasteller@mccneb.edu for Customized Corporate Training to learn more and schedule a training session.
 

For more information on this program or to speak with a MCC staff member about this program and upcoming dates, submit an Interest Inquiry Form.